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TERMS AND CONDITIONS

Last updated: 12/03/2026

1. Purpose

These terms and conditions govern the sale of products offered on the Morazon website.

Any order implies full and unconditional acceptance of these terms, without reservation.

2. Products

Products presented on the site are described as accurately as possible.

Photographs, dimensions, and shades are provided for guidance only. Minor variations may exist depending on screens and the handcrafted nature of the pieces.

3. Pricing

Displayed prices are shown in MAD and may be changed at any time.

The invoiced price is the one in effect at the moment the order is finally confirmed.

4. Order

An order is considered valid once payment is confirmed and a confirmation email has been sent.

Morazon reserves the right to refuse or cancel an order in case of dispute, incomplete information, or suspected fraud.

5. Payment

Full payment is required at the time of ordering through the methods offered on the site.

Transactions are processed through secure technical providers.

  • Bank card (Visa, Mastercard)
  • Secure payment via partner gateway
  • Other methods shown during checkout

6. Delivery

Delivery times vary depending on destination, product availability, and carrier constraints.

In case of unusual delay, Morazon will inform the customer as soon as possible.

  • Verify the delivery address before confirmation
  • Tracking sent once the shipment is dispatched
  • Any issue must be noted on the delivery slip

7. Returns and refunds

The customer benefits from the legal withdrawal period applicable under current legislation.

Returned products must be complete, unused, and in their original condition.

After receipt and inspection, the refund is made through the original payment method.

8. Warranties and liability

Legal warranties of conformity and against hidden defects apply according to the applicable laws.

Morazon cannot be held liable for indirect damages related to the use of the site or products, unless otherwise required by law.

9. Personal data

Collected information is processed in accordance with the privacy policy available on the site.

Customers may exercise their rights of access, correction, and deletion by contacting support.

10. Applicable law

These terms are governed by the law applicable at Morazon's place of establishment, subject to mandatory consumer protection provisions.

In case of dispute, an amicable resolution will be sought before any legal action.